If you ever happen to have an issue with your purchase please reach out to us immediately.
We are here to help you get exactly what you need. When you contact us please give us your order number.
PARTS AND LABOR WARRANTY
All products are covered to correct manufacturer defects for a period of 1 year from the original delivery date. If you purchase an extended warranty, your order is covered for 2 years from the original delivery date.
The warranty does not cover normal use wear and tear. If you buy an espresso machine you will inevitably have to replace some parts every once in awhile. The warranty also doesn't cover misuse of the product, such as water damage and use in a commercial environment. If you have any question about this call us.
We offer a 30 day buyers remorse return. Please contact us if you want to return an order. We will not accept returns without you first contacting us. You must return the machine in the same new condition we gave you the machine in, and in the original packaging. A 15% restocking fee will be deducted from the original purchase price. Contact us with any questions.